A young San Jose office administrator and mother of two small children found herself under "special investigation" by an insurance company for the woman who rear-ended her. Despite all of the administrator’s proper and reasonable efforts to bring her claim to this insurance company and her efforts to obtain medical treatment for her persisting shoulder pain, this young woman was considered "suspicious" by the defendant’s carrier. Frustrated by her doctors’ apparent inability to diagnose the causes for her persisting shoulder pain and by the other driver’s insurance company’s tactics, this young woman contacted the Dunnion Law Firm for help. She was immediately referred for orthopedic consultation and shoulder surgery was recommended. The Dunnion Law Firm also rejected the insurance company’s arguments against their client, calling their special investigation of the case improper and filed a lawsuit. The client eventually had the surgery. Yet despite being presented with significant surgical bills, the other driver’s insurance company still refused to pay any reasonable settlement to the woman. Other law firms would have given up and just settled for any offer. The Dunnion Law Firm fought for more settlement money for its client even up until several weeks before trial, and they got it, $90,000 for this young mother. The Dunnion Law Firm will always go to the mat for every client, regardless of the tactics used by insurance companies to obstruct claims and delay payments. Our clients deserve nothing less.